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Emergency room online appointments ease wait times

from San Francisco Chronicle

In an era of increased competition driven by the nation's Affordable Care Act, hospital executives around the country are hoping online appointments will attract patients eager to avoid long waits in a crowded and often chaotic environment. "It makes for a happier camper," said Susan Dubuque, a national expert in hospital marketing. "When it comes to health care, consumers want more control over everything." more


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