Tips for increasing your clients' satisfaction
from For Residential Pros
The Rolling Stones may have made a fortune with their hit song, “(I Can’t Get No) Satisfaction,” but you don’t want this to be your customer’s theme song at the end of one of your firm’s projects. Survey after survey has driven home the point that there are very few areas of a remodeling project that have the impact on customer satisfaction that an orderly, on-time conclusion has.
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