Pitfalls in logistics partnerships
from By Ken Ackerman
Four decades have passed since a logistics magazine published an article about how the relationship between the public warehouse operator and the customer should be one of partnerships. In the next issue of the magazine, a letter to the editor contained an angry response for the author, a logistics service provider. The writer of the letter was a manufacturing executive who was also former editor of the magazine. His attack ended with these words: "The public warehouseman is no more in partnership with his customer than a corpse is in partnership with the mortician." Have we made any progress in the last 40 years?
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