Top 9 mistakes made by dental practice owners
1. Underestimating the value of team communication
Morning huddles are the most important communication of the day. This 10- to 15-minute meeting will set the tone for the day. The meeting should be facilitated by the doctor or scheduling coordinator and should review the schedule for the day; determine where emergency patients should be placed on the schedule; discuss goals for the day and month; review the prior day and discuss any issues that need to be resolved; and discuss any housekeeping issues that can’t wait until the next meeting.
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