Great customer support is also a growth hack
from Business 2 Community
Customer support is never on top of the list when it comes to growth tactics. Most of the time, it’s not even on the list. For those at Front though, customer support has helped them from the start to grow, retain and create real relationships with customers. Because it does help to have a great product. But in the end, it’s always going to be about your customer. The thing is, customer support is not only about fixing bugs and replying to ticket requests.
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