Make it easy: How to prevent dental patient no-shows before they happen
Andrea Kowalczyk, RDH, BS, writes: "If there has ever been a common lament of dental offices everywhere, it is openings in the hygiene schedules. I don't think any practice is totally immune from the occasional no-show or last-minute cancellation. The advantages of a full hygiene schedule are obvious. A healthy revenue stream and patients getting the care they need are what we all strive for. Some of the negative consequences of slow schedules are subtler, but they affect dental practices in big ways."
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