What the heck is a virtual dental assistant, and does your office need one?
The dental industry is changing. Consolidations and acquisitions are leading to more group practices, corporate dentistry is on the rise, and PPOs are estimated to be 70 percent to 80 percent of all insurance plans. In addition, patients are now relying on their dental practice to understand their individual insurance plan and patient portion amounts. This leads to pressure on the dental practice to contact a patient's insurance company before the patient even steps a foot through the door. These changes in the insurance landscape are creating more administrative paperwork with less reimbursement. This can take a toll on small dental practices.
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