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Finding and keeping quality service technicians

from Tire Review

Over the past several years, Darrell Rowe has been actively involved in several aftermarket associations where the topic of technician shortages has been discussed. Depending on the association, I have heard that we’re down anywhere from 60,000 to 100,000 quality technicians — a number that appears to grow each year, fueled by events such as position changes, retirement and individuals exiting the industry all together. Whatever the number, it is further compounded by the fact that fewer individuals are choosing a career in automotive service industry. more

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