How contractors can make a good 1st impression with phone etiquette
from For Construction Pros
There is an old expression that says, "You never get a second chance to make a first impression." This is especially true when trying to develop new customer growth. With an abundance of options available to most customers, it is imperative that you and your company give the customer every reason to like you at first glance or first communication. Telephone etiquette is a key area where contractors can focus to make a good first impression.
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