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The impact of health IT on workflow

from Scott E. Rupp

A new report, "Examining the Relationship Between Health IT and Ambulatory Care Workflow Redesign," by the Agency for Healthcare Research and Quality examines the enhanced understanding of the causal relationship between health information technology implementation and ambulatory care workflow redesign; sociotechnical factors and the role they play in mitigating or augmenting health IT's impacts on workflow; and the workflow impacts of health IT magnified through frequently occurring disruptive events, such as interruptions and exceptions. more

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