4 magic customer services phrases (all in 4 words or less)
from Business 2 Community
When it comes to the perception of your business, you're not in the driver's seat. This is the age of the empowered consumer, and your customers are the people who will ultimately make or break your brand. To win them over, you need to deliver outstanding customer service. And to do that, you need to weigh your words. Words are no less important than actions in the customer service world. It's no surprise that the language you use has a huge impact on how the customer perceives quality of service. But it might come as a surprise that the 4 most important phrases in customer service are all four words or less.
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