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1 single issue divides the front and back dental office teams

from DentistryiQ

Laura Hatch, BS, MS, FAADOM, writes: "In a recent conversation with several front office team members, what I heard over and over is that there is a "great divide" between the front office team and the clinical team in the back. What's usually the cause of this divide? It comes down to one single word — scheduling. If you've ever worked in a dental office for just a few days, whether in the front or the back, you know that what makes or breaks any given day is the schedule." more

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