Why your business needs to make online reviews a priority
from Business 2 Community
Not paying attention to your online reviews? You might be in for an unpleasant surprise. Eighty percent of customers have changed their mind about purchasing a product or service based solely on a negative review they read, according to Inc. A single star difference in a Yelp restaurant ranking can impact revenue by as much as 9 percent, according to Harvard Business Review.
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