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From the gridiron to the boardroom

from Quality Digest

The adage "if you aren't moving forward, you're falling behind" is true more often than not. Regardless of the type of business, all organizations need to improve to survive. The last words uttered by managers in failing organizations are, "We've always done it this way." The key to long-term viability is continuous improvement. Of course, improving means different things for different types of organizations. The organization’s leaders get to define what improvement means for them. more

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