Respect your employees and customer service will improve
If you want to improve your customer service, you need to get more out of your employees: more passion, more engagement, more commitment to solving problems and finding solutions. And the way to get more from your employees? Stop treating them as expendable, as items on a spreadsheet, as bodies without brains.
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063