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Geisinger will refund money to dissatisfied patients

from FierceHealthFinance

Geisinger Health System will launch a quasi "money back guarantee" for its patients. Geisinger CEO David Feinberg, M.D., said the hospital system has introduced a new smartphone app called the Geisinger ProvenExperience. The app allows patients to rate the service that has been provided. If they are unhappy, the patients can ask for a refund of up to $2,000, depending on the medical service and the cost. more


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