Managing a conveyor carwash: Exceptional performance
Exceptional managers are just that; they are the exception, not the rule. the rule. And, more importantly, exceptional managers cannot even exist unless they work for an exceptional owner. Ownership of any business creates a system in which a manager operates. If the elements of the system do not support high performance, then a high performing manager, who has joined the company, will either stop performing at a high level or leave. And, needless to say, low performing organizations don’t usually grow high performing managers internally.
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