7. The most crucial half-hour at a hospital: The shift change
from The Wall Street Journal
From Nov. 2:
Hospitals are transforming the traditional way nurses change shifts to reduce the chance of errors and oversights in the transfer of information. A critical side effect: patients feel safe, included and satisfied. Studies show that so-called bedside shift reports, with both nurses meeting in the presence of the patient during the handover, help nurses communicate better, not only with each other but with patients and their families. Studies show the approach helps reduce the number of patient falls and catch safety issues such as an incompatible blood transfusion and dangerous air bubbles that form in arteries.
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