Building and keeping a great warehouse team
from By Ken Ackerman
From Jan. 8:
Nearly every appraiser of warehousing quality agrees that the most critical element in a successful operation is the people. While quality in management and supervision is critical, the quality of every hourly worker is important. When I was CEO of a multicity warehousing organization, I constantly reminded our key people that our company could never be better than its worst manager.
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