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Leadership in recruiting: How to create happy employees, happy experiences, and happy clients

from ERE

In our industry, meeting expectations means recruiters fill jobs consistently with quality candidates. When things are going well, that’s the perfect time to take things to the exceptional level for the customer. As a leader, it’s your job to help recruiters create an exceptional experience for the customer. There are two customers in recruiting who you need to provide excellent service: the client and the candidate. Recruiting strategy, client experience, and using your team’s strengths are all crucial for creating happy employees who can then provide that exceptional service. more

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