Design thinking can help improve care for the elderly
from Harvard Business Review
By 2050, the number of Americans over age 65 will more than double. Our current health care system is ill equipped to accommodate their growing needs. The challenge for health providers, payers, business, and government is to redesign services to address those needs. In response, the tech community is creating an abundance of devices to monitor and motivate an older population to exercise, eat well, take their medications, and live more engaged lives. But to make a difference, these products must be integrated into the daily lives of the population and the daily workflow of health care providers. Design thinking — which one HBR author describes as "an essential tool for simplifying and humanizing" — can help do this. A case in point is using technology to assist the elderly in adhering to their medication regimens.
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