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3 tips to become a people expert

from By Anne Rose

Angry people you can't seem to please. Wending your way through a bureaucracy to find the right person or the right department to resolve your issue. A bitter co-worker who is infecting the office morale or a dictatorial boss who's making everyone miserable. With all these problems, where can you turn for the all-purpose panacea? Well, there isn't one. And the reason is that no matter what problem you're dealing with, it all boils down to people problems. more

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