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4 customer service pitfalls that will destroy your brand

from Business.com

The goal of almost every business is to provide products or services to others that lead to profits for the business. That seems to be something that everyone can agree on, customers and employees alike. Yet the interaction between both sides does not end there and it has not for a long time. Companies have to maintain a relationship with their consumers and respond to needs or problems with their product. This is customer service. more


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