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Register online for APGO's Annual General Meeting and Reception

from APGO

June 9, 2016 from 3:00 p.m. to 7:00 p.m.
Twenty Toronto Street, 2nd Floor, Toronto

Guest Speaker: Richard Steinecke who will discuss "How to Avoid Being Disciplined and Sued"

With over three decades of experience advising on complaints, lawyer Richard Steinecke has seen literally thousands of cases. "What strikes me most" says Richard, "is how easily most complaints could have been avoided." The presentation will be chalked full of suggestions and strategies to enhance communications with clients and others, to manage client expectations, to ensure informed client decision making, to stay within your area of expertise, to document your activities, and to respond to concerns when they do arise. This presentation is not about practising defensively, it is about practising happier and better.

To register online, please click here. more

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