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Nursing leaders modeling positive communication

from By Keith Carlson

Healthcare and nursing are built upon communication. Whether collaborating on patient care, research or education, we use communication in the course of our work. Words are the scaffolding of our work relationships, and they determine the success of our verbal intercourse with our colleagues. Nursing leaders can use words to inspire and empower their direct reports. Alternatively, leaders can also instill fear, anxiety, dread and other negative emotions in their subordinates. more


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