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Media article: Why we need 'mystery shoppers' directly observing healthcare

from ASPE

In the May 24 issue of ASPE eNews, we featured an article with a headline declaring that SP training is not a cure for unnecessary radiological image ordering (the article was really about the unnecessary ordering practices of healthcare providers). In this issue, we provide an article by Alan Schwartz and Saul Weiner in OUPblog about how anonymous SP patients are valuable when being used to rate health care practices, yet are not being used on a widespread basis more


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