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Texting with patients poses challenges and opportunities

from Medical Economics

In an era dominated by mobile devices, it has become apparent that many consumers — especially young people — are not interested in visiting web portals and don’t use email much or at all. Instead, they are use texting for most communications. So if doctors and/or practices want to communicate with their patients between visits, they might consider texting them, at least as a supplementary channel to secure messaging on web portals. more


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