Good, bad and just ugly customer service trends
Some trends are here to stay, while others — like bell bottom jeans and shell suites — are destined to die out. Fashion isn't the only industry that works this way. The customer service industry has seen just as many fads come and go. Remember when companies thought it was a good idea to inundate customers with lengthy surveys?
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063