Empowering nursing care with emotional intelligence
from By Keith Carlson
Emotional intelligence, or EI, can seem like just another buzzword to nurses who have not yet encountered the plethora of literature supporting the crucial aspects of EI in nursing, medicine, career and personal life. First mentioned in the 1960s, EI was brought into the mainstream by author Daniel Goleman with his 2005 book, "Emotional Intelligence." In the hospital, nurses are faced with ill, distressed and confused patients whose emotions are often running high.
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