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Labor: Leveraging millennials for success

from Auto Laundry News

Anthony Analetto writes, "Last month, I wrote about the $15/hour minimum wage movement. From the comments I got back, it seems that I struck a nerve. The requirement to reduce labor through automation and leverage technology to retain customers was accepted as a matter of fact. Improving the efficiency of labor, however, has generated commiserating letters from operators struggling to staff their washes, let alone improve efficiency. In response to those struggling, I’d like to address the flip side of the minimum wage issue, which is how to attract, train, and motivate the workforce willing to work at the minimum wage." more

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