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Telecommunicators: Voices that save lives

from By Keith Funderburk

The voice that saved a life, but was not recognized. The unseen hero who is the life line of all officers. Telecommunicators keep everyone safe by their quick thinking and communicating ability. I never realized the complexity of the telecommunicator profession until recently. The dispatchers are the forgotten heroes who deal with life-and-death situations daily and succumb to the same physical and mental issues of a line officer, but they do not get the benefit of closure. more

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