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4 ways to create culture in your office


When you market your practice, what is it that you promote? Services? Prices? New patient specials? Do you market your brand? Zappos CEO Tony Hsieh summed it up in a 2009 blog entry: "Your culture is your brand." But you've probably never thought of your practice that way. In fact, if you're like so many of the dentists I've worked with over the last 20 years, creating a culture — and reaping the long-term benefits of it — hasn't even crossed your clinically focused mind. more

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