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Myths and realities of millennials' workplace impact

from Professional Carwashing & Detailing

Managers tell us every day in our research some version of what one middle-aged manager once told me: "When I was young and inexperienced, I may have been naïve or immature, but I knew enough to wear a tie, make eye contact, say ‘please’ and ‘thank you’ and ‘yes sir’ and ‘yes ma’am,’ and when to shut up and keep my head down and do the grunt work without having to be told over and over again." more


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