Bad attitudes lead to bad medicine
from By Mark Huber
From May 17:
A friend had been suffering with abdominal pain for weeks. He tried to work through the issue with his family doctor, but he was referred to a specialist. When he called, he explained his symptoms and was stunned. Not only was the first available appointment six weeks away, but the scheduler was also wholly unsympathetic, even downright surly. My friend explained that six weeks was just too long to wait. The scheduler snapped back, "That's what emergency rooms are for."
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