Why schools and hospitals should be more like theme parks
from Fast Company
From Jan. 28:
It takes extraordinary effort to make theme parks believable. To be believable, they must be immersive. To be immersive, they must be technologically sophisticated. But make them too sophisticated, and they're no longer believable. The best theme parks use technology as a means to an end, freeing visitors to become joyously lost in the moment. They feel simple, intuitive, and magical. Understanding how theme parks enchant visitors could help us redesign some of our most important social institutions — like hospitals, schools, and other environments — that have become mind-numbingly tedious.
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