Saying the right words as a leader
from By Betty Boyd
From Aug. 25:
Words are powerful tools, and what you say really matters. If you say something in the wrong way or the context is off, this can become a real problem in the workplace. This is even more critical for the company's decision-makers. Leaders should be held to a higher standard when communicating to their teams. Their words can make or break a person in their employ.
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