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The keys to engaging virtual classroom training? Planning, design — And channeling Oprah

from Learning Solutions Magazine

When Cindy Huggett envisions a great online training facilitator, she's thinking about Oprah. A key skill is "building rapport with an audience that you don't have visual contact with. People do this all the time. Think of a television personality like Oprah. She's the master of creating that connection. And how many of us have ever met her in person? But we feel like we know her. She just draws us in," said Huggett, a virtual training consultant and a dynamic, experienced presenter. more


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