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Keys for successful communication with youth

from's Michelle Perin writes: "In my work in the field, I get to see how officers communicate with youth. I believe most do the best they can with the tools they have. Many of our officers are thrown into role of mentor, social worker and parent without the prerequisite experience or degrees to back that up. I've seen many different styles and many different tactics used to try and deescalate a crisis situation. Some were effective; some not so much. Here are some key elements to working with youth that officers can put in their tool box." more

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