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5 tips for preventing burnout


Walk into any Emergency Communications Center and you will see a lot of things and many similarities. You will see headsets, consoles and lots and lots of computer screens. You might see large screen televisions on the walls and you might see windows. Or you might not. You will see 911 dispatchers, male and female, young and old. Sit in for a little bit and you will notice something else as well. Some of the 911 dispatchers look happy, talk positively and genuinely seem to be enjoying the work they do whether on the radio or on the phones. They bring a youthful, fun and content vibe to their area. more

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