Editorial: The Canadian military needs to stop making terrible situations even worse
from Globe and Mail
Among life's many aggravations, getting the runaround from government employees is right up there at the top. It is so utterly frustrating to be transferred from one department to the next, where each new stop along the way brings information that contradicts what you were told at the last one. Infuriating, right? Well, now try to imagine that this isn't about your annual tax return, but about the death of your child, sibling or spouse.
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