The orphan service in the window industry. The plausible deniability of installation
Windows won't work right if they're not installed right™ is AWDI's slogan. Ninety percent of all call-backs are due to problems caused by installation. Consumer Reports tells their readers to choose installers more carefully than the window product. Then why won't manufacturers and/or dealers own the work? The simple answer is two-fold: Lack of control because many dealers tend to use subs to avoid being required to treat them as employees for tax and insurance purposes; and lack of control because the window manufacturer cannot control the work of the installer and seeks to avoid litigation issues raised by faulty installation.
The 2017 version of the
AWDI Installation Manual
is being used more and more as the solution.
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