How to encourage patients to post online reviews
from Medical Economics
Studies have shown that a majority of patients are now using online reviews as a first step to finding a new doctor, and nearly 65 percent of people form an opinion by reading anywhere from 1 to 6 reviews. According to BrightLocal's Local Consumer Review Survey, 70 percent of consumers will leave a review for a business if asked, so encouraging patients to leave positive reviews for a practice not only helps to build a solid reputation, but also helps to buffer the occasional negative review.
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