6 ways technology impacts customer thinking, behavior, and experience
from Customer Think
At the start of any business, the creator must think of how they will become profitable, survive amidst competition and come up with a plan for growth and expansion. However, many business owners often overlook technology, and how it will affect how they run their businesses in the long run. As a smart business owner, you need to find out how technological advances are changing your customers and find ways to adapt your business to suit the changing needs of your customers.
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