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GMIS Member of the Month

Felina Harris
GMIS member since 2012

Number of IT Staff: 170
Population: 842,051
IT Budget: $34 million

Q1. What has been a significant technology achievement for you or your organization?
Adopting the ITIL framework, which added many key benefits to our IT service management processes.

Q2. What Future Initiatives are you hoping to accomplish in the next year?
Tightening our security by creating "new norms".

Q3. Best advice you could offer your fellow members is ...
Share, share, share! Many agencies are providing the exact same services and encounter the same issues. Sharing information, resources and solutions will help everyone work more effectively and efficiently.

Q4. We all know GMIS membership is worth its weight in gold but what do you feel is the best benefit you get out of GMIS?
The national connections provide opportunities to look for more creative ways of doing business. more

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