The best way to prepare managers to communicate change
Let's say you're about to introduce a program that requires managers to be involved — perhaps a revised performance management process or a new way to calculate employees' year-end bonuses. Or perhaps you're be planning a big change — like restructuring the organization — that will affect both managers and their team members. The question is this: How do you make sure that managers are comfortable with what's changing? And that they're prepared to communicate about the change with their team members?
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