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How small gestures can help with apprehensive patients

from Today's RDH

We have all had that patient, the one that is terrified of being at the dentist. These overwhelmed patients, in all their fear, don’t realize how their stress can affect you, as a clinician. How do you handle them? These patients are among the most difficult types to handle. Occasionally, they might cry and panic, or even walk out before treatment is completed. It is so hard for us to understand dental apprehension because we know, “We are just trying to help.” more

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