Reduced cost variability may be an unrecognized but valuable outcome of care management interventions
from Health Affairs
Controlled studies have shown that some care management interventions, which typically support patients with outreach and regular contact by trained individuals such as nurse case managers or health coaches, can have a positive impact on health quality measures like HbA1c for diabetes. However, the impact of care management on associated costs of care is mixed at best. In many studies, the goal of lowering average healthcare costs is not met and as a result, care management interventions are often dismissed as not cost-effective.
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