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911 dispatcher sentenced to jail after hanging up on thousands of callers

from The Washington Post

It took Hua Li two minutes and three tries to get help from Houston 911 as a convenience store owner lay bleeding to death on the floor of his store after being shot. Li was about to walk into a Raceway in Houston to buy a lottery ticket in May 2016 but was stopped by another person's warning: Somebody was robbing the store. Li caught a glimpse of a man holding a gun, court documents say. Then he heard a half a dozen gunshots. more

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