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The band of excellence — and why it matters

from Leadership & Learning with Kevin Eikenberry

For years, I have helped leaders think about and clarify their expectations for the performance of others. Without this clarity or a mutual understanding of those expectations, people don't know how to succeed in their work. As important as this is, it is just the starting point. The band of excellence is a concept that takes us beyond the expectations of what must be met and provides of picture of true high performance. more

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