The band of excellence — and why it matters
from Leadership & Learning with Kevin Eikenberry
For years, I have helped leaders think about and clarify their expectations for the performance of others. Without this clarity or a mutual understanding of those expectations, people don't know how to succeed in their work. As important as this is, it is just the starting point. The band of excellence is a concept that takes us beyond the expectations of what must be met and provides of picture of true high performance.
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