How Social Networks Set the Limits of What We Can Say Online
Content moderation is hard. This should be obvious, but it's easily forgotten. It is resource intensive and relentless; it requires making difficult and often untenable distinctions; it is wholly unclear what the standards should be, especially on a global scale; and one failure can incur enough public outrage to overshadow a million quiet successes. We as a society are partly to blame for having put platforms in this situation.
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